Frequently Asked Questions

Find answers to frequently asked questions. While every effort has been made to make this FAQ as informative as possible , if you have any questions that are not answered below, or you require clarification on any points arising, please feel free to contact us.

Where can I buy your product outside Singapore?

You can make purchases directly from Ashley Edison, or in countries where we have representation through any of our authorised resale partners.

In Asia, if you prefer for ease of transaction, you can also purchase through the following national electrical wholesalers , however we suggest you talk to us first to ensure you know exactly what you require before asking the wholesaler for a price quotation.

Why should I buy from Ashley Edison?

No one likes paying more for less. Here’s our Top 10 Reasons why make Ashley Edison your trusted partner in Power Solutions:

The Widest & Most Comprehensive Range

From Servo Electronics to Brushless Magnetic Induction, our indoor and outdoor design covers ratings from 1KVA to 5000KVA, Ashley Edison caters to every power protection requirements in the market.

Quality Guaranteed

Our emphasis is, and always has been, on delivering quality in product and service. Only by consistently delivering exceptional long-term performance and quality are we able to offer a true market leading standard warranty of up to 3 Years.

Endurability & Dependability

With over 25 years of experience in delivering power protection solutions, we know how important the endurability and dependability of our solutions is to our customers. Over the years we have built up an impressive list of satisfied customers and have proven well our designs in some of the world’s harshest and most demanding power environments.

Affordable Outstanding Value for Money

Our pricing policy is designed to be highly competitive and consistent such that it meets all legal and regulatory requirements whilst always delivering outstanding value for money without compromising on technical performance or quality. Rarely are we beaten on price when compared 'like for like' on specification and quality.

Innovative Design

Every power protection solution we offer is backed by our unrivalled experience in the world market. Our unique design innovations have regularly set new performance levels which our competitors can only attempt to emulate. Today, our product offerings are, beyond doubt, market leaders in every way, combining the latest power engineering innovations and design with unparalleled protection features that clearly illustrate the expertise we have acquired in our field.

Ease of Availability

Many of our most popular ratings are readily available from stock at the factory or from one of our strategically located Service and Distribution Hubs.

Manufacturing Strength & Versatility

Ashley-Edison, with a strong and wide manufacturing base, is able to meet the requirements of customers from our own in-house professional resources. Where bespoke solutions are required, we are able to call upon our extensive portfolio of proven standard designs and tailor offerings to accommodate most individual specific requirements.

Exceptional After Sales Support

As an organisation focused on customer support, our staff are quick and responsive to our customers' queries. The services offered by Ashley Edison have evolved by developing close working relationships with our customers and careful identification of their specific needs. By insisting on a power protection system from Ashley-Edison you can rest assured that the quality of the pre and post sales support is second to none.

World Class Proven Track Record

Boasting an extensive range of clienteles, from Multinational Corporations to Intergovernmental Organisations and Military Operations, Ashley Edison strives to uphold as a trusted world class Power Protection Solutions Provider.

International Standards Compliance

By insisting on Ashley-Edison you can rest assured your power protection solutions are designed, manufactured and supplied to comply with leading international standards.

Can your Voltage Stabilisers be used in a domestic environment?

Yes. While traditionally the need for regulation and control of the incoming mains supply has been utilized for business and government organisations, our Voltage Stabilizers and Power Line Conditioners can also be used in a domestic / home environment.

What do I need to know to be able to select the most appropriate Voltage Stabiliser or Power Conditioner for my needs?

To ensure you select the right solution please check out our Product Review.
If still in doubt, come talk to us! We are obliged to be of assistance to your queries.

I am confused about the various design types available. Can you explain?

Type

SES SESL PCS PCV CVC MVSI IVS IVSI
Automatic Voltage Stabiliser Automatic Voltage Stabiliser AC Power Line Conditioner AC Power Line Conditioner Constant Voltage Compensator Automatic Voltage Stabiliser
- Robust Type
Automatic Voltage Stabiliser
- Robust Type
Automatic Voltage Stabiliser
- Robust Type

Design Built

SES SESL PCS PCV CVC MVSI IVS IVSI
Servo Electronic
Independent Phase Control
Servo Electronic
Independent Phase Control
Servo Electronic
Independent Phase Control
Ferro Resonant Servo Electronic
Independent Phase Control
Magnetic Induction
- Brushless Technology
- Independent Phase Control
Magnetic Induction
- Brushless Technology
- Single Control Module
Magnetic Induction
- Brushless Technology
- Independent Phase Control

Maximum Capacity Range (KVA)

SES SESL PCS PCV CVC MVSI IVS IVSI
600 1500 500 5 700 3000 3000 3000

Built-In Circuit Breakers

SES SESL PCS PCV CVC MVSI IVS IVSI
Yes No Yes Yes Yes No No No

Ventilation

SES SESL PCS PCV CVC MVSI IVS IVSI
Air Cooled Air Cooled Air Cooled Air Cooled Air Cooled Air Cooled Oil Immersed Oil Immersed

Do you issue Price Lists?

Strict company policy does not permit the issue of product Price Lists other than to authorized resellers / distributors or for specific client project requirements. If you would like to give us details of your specific requirement we would be happy to quote you accordingly.

I want to be an Authorised Reseller. How do I apply?

Every year we are contacted with many requests from prospective resellers wishing to market our Voltage Stabilizer Solutions.

We are very careful as to whom we choose to represent the Ashley-Edison brand and associated solutions. Businesses must be prepared to demonstrate a high level of commitment to our solutions and be suitably qualified to sell, support and ideally ultimately stock appropriate Stabilizer solutions.

To learn more about our Authorised Reseller Programmes please check-out the Resellers section of this site.